Why do I suddenly need Chrome in order to access my Gmail account?

I have an old Laptop which works perfectly for what I need, and I use Firefox for my Browser. I had to shutdown my Laptop and everything seemed Ok on reboot. However, I… (read more)

I have an old Laptop which works perfectly for what I need, and I use Firefox for my Browser.

I had to shutdown my Laptop and everything seemed Ok on reboot. However, I can no longer access my Gmail account as I apparently "need Chrome" to get access...?

Do I? If so - how do I get it installed on my system?

Thank you

Asked by lbjacobsen 3 days ago

Last reply by lbjacobsen 9 minutes ago

Netflix

Hi there. The Netflix homepage is no longer displayed properly. Only the headlines are visible without the thumbnails (see screenshot 1). Netflix is properly displayed in… (read more)

Hi there. The Netflix homepage is no longer displayed properly. Only the headlines are visible without the thumbnails (see screenshot 1). Netflix is properly displayed in screenshot 2 which was taken in an other browser. Can somebody please help me to solve this problem. Many thanks.

Asked by FirefoxHuskey 1 week ago

Last reply by FirefoxHuskey 45 minutes ago

"The bookmarks and history system will not be functional..."

Another Windows update, another instance of Firefox bookmarks being inaccessible :-( "The bookmarks and history system will not be functional because one of Firefox'… (read more)

Another Windows update, another instance of Firefox bookmarks being inaccessible :-( "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem." Now what? What are we supposed to do? Is Firefox doing anything about this problem, since it's become a regular occurrence? Help, please!

Asked by nmbourne 2 days ago

Last reply by nmbourne 52 minutes ago

Firefox won't let me use passkey option again.

I tried logging into my account on a website. I decided to click on the passkey option to log in. Firefox had ask to access my passkeys and I mistakenly declined. But the… (read more)

I tried logging into my account on a website. I decided to click on the passkey option to log in. Firefox had ask to access my passkeys and I mistakenly declined. But the pop-up doesn't happen again. It goes straight to "authentication failed" without trying to ask me again to access the passkeys. I don't see any setting for this in the settings page.

How do I change the permission to let Firefox access my passkeys? Or how do I make Firefox and Windows ask for my permission again?u I'd like to not have to reinstall Firefox if I could.

Asked by dzil.take 1 hour ago

Last reply by dzil.take 1 hour ago

crashing upon opening

Every time i would open the app, it would crash immediately. I uninstalled and reinstalled, had the same issue. Recently updated to Win11. Reported each time but can't… (read more)

Every time i would open the app, it would crash immediately. I uninstalled and reinstalled, had the same issue. Recently updated to Win11. Reported each time but can't get into the app so don't know what the error is.

Asked by Barnacle11 3 hours ago

pinning an extension to the top via Fireefox for Linux

I am using Kubuntu 25.04. I tried support but the support in Firefox doesn't seem to have much help for OSes beyond Windows even though they make a native Linux version. … (read more)

I am using Kubuntu 25.04. I tried support but the support in Firefox doesn't seem to have much help for OSes beyond Windows even though they make a native Linux version. I subscribe to several extensions and use Firefox sync to get the extensions onto a new computer but they don't automatically pin to the menu bar. I figured out how to do that once but I forgot how I did that and can't find it in help. Can someone please tell me how to do that. Mozilla, if you are reading this you might want to improve the support in your Linux version.

Asked by Steve7233 4 hours ago

book marks

The last time Firefox updated I lost all my bookmarks. Tried using the restore tool and it didn't work. Tried restoring from my USB drive, didn't work either. Can you … (read more)

The last time Firefox updated I lost all my bookmarks. Tried using the restore tool and it didn't work. Tried restoring from my USB drive, didn't work either. Can you PLEASE help??

Asked by ceezeeski 7 hours ago

Last reply by ceezeeski 5 hours ago

When 2D scanned to Sync mobile from Desktop-FO76QM5, error "Pair ...App" Using system camera ?

Dec. 13 2025 08:44.hk m920t DESTKOP-FO76QM5 rbe..hN Attachment:1 Good day, When 2D scanned to Sync mobile from Desktop-FO76QM5, error "Pair ...App" Using system camera&… (read more)

Dec. 13 2025 08:44.hk m920t DESTKOP-FO76QM5 rbe..hN Attachment:1 Good day,

When 2D scanned to Sync mobile from Desktop-FO76QM5, error "Pair ...App" Using system camera ? ref. [Screenshot_20251213_083657_WeChat].png

To sync @gmail.com with Firefox, likely one PC won't Sync two accounts.Email, how to do that please? To change password of logging Sync at Firefox how to do that please? Regards aa321123@netvigator.com HUANG, Li

Asked by Li HUANG 5 hours ago

Substack Issues Post-UpDate

after the recent update I could no longer 'like' articles or comments on substack, and I couldn't post comments, either. looks as though there was a fix the next day, bec… (read more)

after the recent update I could no longer 'like' articles or comments on substack, and I couldn't post comments, either. looks as though there was a fix the next day, because I was again able to 'like' and comment...but then late that night I was suddenly back to square one. exactly the same issue. it's now been a couple of days and I still can't 'like' or comment on substack.

this same thing happened after an update many months ago, and after a week or two I just switched to opera. checked firefox again in september or october and it was working so I stayed. I'd like to keep using firefox but the substack problem is annoying. why did it work for about eight hours and then stop again? it seems as though substack is the poor step-child. hope you can get this fixed! because having to change browsers is also annoying...

thanks!

Asked by Dag Nabbit 6 hours ago

Last reply by Dag Nabbit 6 hours ago

My pc keeps freezing

My computer (pc-windows 10) keeps freezing. Today, when this happened I launched Task Manager and discovered Firefox had opened 68 instances (I had one window open) and … (read more)

My computer (pc-windows 10) keeps freezing. Today, when this happened I launched Task Manager and discovered Firefox had opened 68 instances (I had one window open) and was using up 100% of my Core i7 CPU. I was on YouTube at the time.

I'd like to stay with Firefox as I have been using it for years, but this is happening all too often. Is there a way to limit the number of instances that it will generate?

Asked by kcourcey1 7 hours ago

I have one laptop on which I am no longer able to obtain AI search results using Google. I cannot find what setting has been turned off..

I have been using Firefox as my default browser for years on all my computers. I have a computer at work and one at home. My home laptop has for some time now been tellin… (read more)

I have been using Firefox as my default browser for years on all my computers. I have a computer at work and one at home. My home laptop has for some time now been telling me that AI search results are "not available right now, try again later". Initially I thought this was transient, however it has not changed. I have tried to find a setting either in firefox or google that has changed but I cannot. My other laptop works just fine with AI searches on google. Please help my email is [edited email from community support forum] (I do not use my google email.)

Asked by ctorres10 10 hours ago